1. Privacy Policy
We respect your privacy! Cadence uses your customer information for internal purposes only. We will not sell, rent, disclose, loan, fold, spindle or mutilate the information collected on this site unless you give us your consent. We pledge not to flood you with emails and flyers. If you have any questions, please feel free to call or email us.

2. Shipping Policy
We ship ground delivery via FedEx, UPS or occasionally DHL. Standard delivery time is five to ten business days. We strive to ship on Mondays so your wine won’t sit any longer than necessary in a warehouse.

We will not ship wine during hot summer months or freezing winter months unless you contact the winery directly and request alternative shipping arrangements.

Someone over the age of 21 must be present to sign for any packages containing alcohol (Federal Law). Three delivery attempts will be made before the package is returned to us. Once returned, we must charge a $10 rerouting fee on all packages reshipped. To avoid this inconvenience, we recommend delivery to a commercially zoned business address.

3. Return Policy
We want you to be satisfied. If you feel you have received a damaged or defective product, please call our customer support staff at 206.381.9507 or email sales@cadencewinery.com